Our products are handmade, packed and shipped from our shop in Edinburgh. We aim to have your order shipped within 2-4 business days, however we are a small, independent business, so please bear with us, especially during busy periods.

• If you are in the UK and have selected 48 Hr Tracked shipping, this does not mean your order will arrive in 48 hours. Once your order has been processed, (which can take between 1-3 days) we will then ship it with Royal Mail’s Tracked service, and they aim to deliver it within 48 hours of receiving it into their system.  
• Once your items have shipped, you will receive an email providing a tracking number. Please allow time for this process to update before contacting us.

This is our UK website and from our Edinburgh location we ship throughout the UK only. Our Amsterdam location deals with international deliveries, including Europe, North America and Australia. If we are able to ship to your location, you will see the option for your country at checkout on our international online shop. If it is not listed, then we cannot currently ship there. 

It is not possible or affordable for us to have all products available in both locations, and there are several reasons for this. Firstly, all of our own-brand products are made by hand, by the owners. This is a time-consuming process but one that we take very seriously as a small, independent business. Secondly, there are different regulations in place within the EU that limits our ability to release certain products onto the European market. However, we do hope to gradually add more products to the international range over time.

We try to keep good stock levels on all of our products, but sometimes this is not possible and we can be out of stock for a while. This can be due to supply chain problems in securing ingredients, or the small, independent creators we work with having fulfilment issues. You can be notified when a product comes back into stock by signing up for notifications on the product page. 

We hope that you are happy with your purchase, but if there is a problem with your order, please email us first of all at onlinebmb@gmail.com with your order number and the reason for a return request.

Returns must come back to us in the same condition they were shipped: unused, in their original packaging, and in perfect condition ready for resale. We cannot accept returns of any cosmetic products for hygiene reasons. Returns are made at the customer’s expense, we cannot refund your return shipping costs. We recommend using a tracked shipping service with proof of shipping. All returns must be shipped back to us within 14 days of purchase. You can read our full Returns Policy here.

The best way to get discount codes and money off your orders is to sign up to the rewards programme on our online shop. This builds rewards points from every purchase you make, and can give significant discounts and rewards, like free shipping and money off, as you accumulate points.

We also offer multi-purchase discounts on products like our perfume oils, candles and wax melts. For example, all perfume oils are 6 for the price of 5 - just be sure to add 6 to the cart to get your automatic discount! The same deal applies for all wax melt bars.

At Black Moon Botanica, we are proud to be an inclusive and welcoming space for all customers and staff, regardless of sexual orientation, gender identity, or expression. We are committed to fostering a safe, respectful, and supportive environment that celebrates diversity and promotes equality.

Our Commitment

• Respect and Dignity: Every person who enters our spaces—whether as a customer, employee, or visitor—will be treated with respect, dignity, and fairness. Discrimination, harassment, or prejudice of any kind is not tolerated.

• Safe Space: We are a safe space where LGBTQ+ individuals can shop, work, and engage without fear of judgment, exclusion, or hostility.

• Inclusive Practices: We strive to use inclusive language and practices in all aspects of our business, including addressing customers and staff by their preferred names and pronouns.

For Customers

• Our shops are open to everyone, and we welcome individuals from all walks of life. If you experience or witness any form of discrimination or harassment while in our spaces, please inform a member of our staff immediately. We take such reports seriously and will act promptly to address the situation.

For Staff

• We actively promote an inclusive workplace culture. This includes providing equal opportunities for all staff members, ensuring our policies support LGBTQ+ employees, and creating a work environment where everyone feels valued and safe.

• Training is provided to ensure all team members understand the importance of inclusivity and their role in maintaining a safe space.

Rainbow Mark Accreditation

We are proud members of the Scottish LGBTI+ Rainbow Mark network, a national initiative that supports businesses in creating environments where diversity and inclusion thrive. The Rainbow Mark provides us with tools, guidance, and a framework to ensure we actively promote equality and inclusion for LGBTI+ people. As part of this initiative, we are committed to demonstrating our values through action and continuously improving our practices to foster a welcoming space for all. 

Zero Tolerance Policy

• We have a zero-tolerance policy for any behavior that undermines the safety and inclusion of our LGBTQ+ community, including homophobia, transphobia, or any form of hate speech. Those who engage in such behavior will face appropriate consequences, including potential removal from the premises or termination of employment.

Feedback and Accountability

We are committed to ongoing improvement and welcome feedback from our customers and staff about how we can enhance our inclusivity. Please feel free to contact us directly at blackmoonbotanica@gmail.com with any suggestions or concerns.

At Black Moon Botanica, we believe that diversity enriches our community and strengthens our values. Together, we are building a space where everyone feels welcome, valued, and celebrated for who they are.

We are committed to making our shops as accessible as possible while working within the constraints of the beautiful historic buildings they are located in. Below is an overview of the accessibility features and challenges for each shop, along with details on how we can assist customers with specific needs.

50 Candlemaker Row, Old Town, Edinburgh (Category B Listed Building)

• Entrance: The shop is located in a listed building with two steps at the front door.

• Inside the Shop: Once inside, the shop is on a single level, with clear pathways to browse our products.

• Assistance Available: Our staff are happy to assist customers with accessing the shop. Please contact us ahead of your visit, and we will do our best to provide support.

41 Thistle Street, New Town, Edinburgh (Category B Listed Building)

• Entrance: The shop has one small step at the front door.

• Inside the Shop: The front area contains a wide selection of products and the checkout till. The back area, which has additional products, is three steps up from the main floor.

• Assistance Available: Our staff are happy to bring products from the back area to the front for browsing or purchasing. If you need help accessing the shop or navigating inside, please let us know. There is a bell at the front door if you need to attract our attention. 

30-H Spiegelgracht, Amsterdam (Rijksmonument heritage building)

• Entrance: The shop is located in a historic building with several steps leading up to the entrance. A handrail is available for support.

• Inside the Shop: The shop is on a single level once inside, with clear pathways for browsing.

• Assistance Available: Our staff are more than happy to assist customers at the entrance if the steps present a challenge. We can also bring products outside for you to view or purchase. Please call ahead if possible so we can be ready to assist - contact number is 

General Accessibility Information

• Online Shopping: If visiting our shops presents challenges, most of our products are available on our online shop.

• Customer Assistance: We encourage customers to contact us in advance at our store locations if they have specific accessibility needs so we can do our best to accommodate them.

We appreciate your understanding as we work within the limitations of these beautiful historic buildings, and we’re here to help make your visit as comfortable and enjoyable as possible.

We work with wholesale suppliers that support ethical and sustainable practices, wherever possible. Here’s are the practices in place with one of the family-owned crystal suppliers that we work with:

We have always worked so hard to establish relationships with family-owned mines and other sources who are cautious and careful when mining. Those who know how powerful crystal energies are, understand why it is vital to respect the people and grounds from where they came. Although Crystals and minerals are not registered as Fair Trade Products, we try to ensure that the Crystals are mined under safe ethical conditions and that the workers are in a secure environment and receive fair substantial wages. We do not purchase goods from any company that employs people in unfair or poor working conditions. We buy our goods from key sources and trusted vendors across the globe. The mines involved in Crystal digging vary from hand collected specimens from the surface to small hand dug pits where larger pieces are picked. Larger quarries are also specifically created to source gemstones. Once all pits are utilised they are then filled in and covered with the original soil which was removed.

All our Palo Santo products have been traditionally, legally and ethically gathered and harvested. Traditionally, a Palo Santo tree lasts for around 80 years and the wood is only used once the tree has been dead for 4-10 years (when the tree is alive, the scent is completely devoid in the wood). It is only once the wood has been untouched where it has grown that it will then create its exceptional properties. All trees that have been used are harvested through a sustainable and natural process. Our supplier has been working directly with the same family in Ecuador for over 11 years to obtain the Palo Santo raw materials. They have worked directly with the ministry of forest and government agencies on reforestation projects including putting back over 100,000 trees into the dry tropical forest for the last 20 years. They only purchase wood from independent local collectors that find naturally dead trees that have been sitting on the forest floor for over 4 years.

Tarot and oracle decks are both tools for divination and self-reflection, but they differ in structure and approach. Tarot decks follow a standardised format with 78 cards divided into the Major and Minor Arcana, each with specific symbolism and meanings. This structure has been consistent since the 15th century, making tarot ideal for detailed and layered readings. Oracle decks, on the other hand, are more flexible and vary in size, theme, and structure. They are not bound by a traditional system, allowing creators to design decks that focus on specific topics, like herbology or goddesses.

Tarot often requires more study and practice to master its rich symbolism, making it a great choice for complex readings and long-term spiritual growth. Oracle decks are usually more intuitive and straightforward, offering direct messages and guidance that are easy for beginners to use. While tarot readings are more structured and detailed, oracle decks are adaptable and often used for quick insights or daily inspiration. Many practitioners use both tools, as they complement each other and cater to different needs.

While choosing the “best” deck depends on your preferences, here are some suggestions to guide you:

1. Rider-Waite-Smith Deck (RWS)

The Rider-Waite-Smith tarot deck is the most recommended for beginners. Its imagery is rich in symbolism, and most tarot books and resources are based on this deck’s system. It’s easy to learn from, and offers clear illustrations that make interpreting the cards straightforward.

2. Modern Takes on RWS

If the classic Rider-Waite-Smith artwork doesn’t resonate with you, there are many modern adaptations that retain the traditional symbolism but offer updated or diverse art styles. Examples include:

• The Art Nouveau Tarot: A beautiful, vibrant take on the Rider-Waite-Smith deck with an art nouveau vibe.

• The Morgan Greer Tarot: Magical imagery presented in deep, saturated colours.

3. Themed or Artistic Decks

If you’re drawn to a specific aesthetic, culture, or theme, there are countless tarot decks tailored to different interests. For example:

• Prisma Visions Tarot: Beautiful impressionistic, surreal artistic-style deck.

• Marigold Tarot: References from anatomy, nature and distinctly Punjabi imagery.

4. Buy a beginner-friendly guide book

If you’re new to tarot, a detailed guidebook can help you learn the meanings of the cards and develop your reading skills. We highly recommend The Modern Witchcraft Guide to Tarot.

No, it is not bad luck to buy your own tarot deck. This is a myth that has circulated recently, but with no real basis. The idea likely originated from folklore or superstition, suggesting that a tarot deck should be passed down and gifted to you to maintain its magick or energy. However, most tarot readers agree that choosing and purchasing your own deck can be a meaningful and empowering experience, as it allows you to connect with a deck that resonates with your personal energy and preferences. Ultimately, what matters most is your intention and how you use the deck, not how you acquire it.

Getting started with witchcraft is a deeply personal journey, and there’s no one-size-fits-all approach. Here are some general steps to help you begin:

1. Research and Learn:

Start by exploring the basics of witchcraft, including its history, traditions, and practices. Read books, listen to podcasts from trusted sources to understand the various paths, such as traditional witchcraft, green witchcraft, Wicca, etc. Learn about foundational concepts like energy work, the elements, lunar phases, and correspondences (e.g., herbs, crystals, colours).

2. Set Intentions:

Reflect on why you want to practice witchcraft. Are you seeking spiritual growth, connection with nature, or a way to focus your intentions? Having a clear sense of purpose will guide your practice.

3. Start small:

Begin with simple, accessible practices. This could include creating a daily meditation routine, learning about the energies of the moon, or journaling your thoughts and intentions. You might also start working with tools like candles, crystals, or herbs, focusing on their meanings and how they resonate with you.

4. Connect with Nature:

Witchcraft is often about aligning yourself with natural cycles. Spend time outdoors to connect with the seasons, observe the moon, and ground yourself in the earth’s energy.

5. Create an Altar Space:

Set up a small area where you can practice your craft. It can be as simple as a shelf with candles, crystals, and meaningful objects, or a full altar if that resonates with you.

6. Experiment and Develop Your Craft: Try simple spells, rituals, or divination practices like tarot or pendulum work. Start with intentions that feel authentic and personal to you. Over time, you’ll discover which practices resonate most and build your own path.

7. Join a Community:

If you feel called to connect with other like-minded people, we would recommend joining our active community on Patreon. Community can provide support, inspiration, and resources, as well as connection and real-life friendships based on shared interests. 

Above all, witchcraft is about self-discovery and empowerment. Trust your intuition, move at your own pace, and remember that your practice is unique to you.

Hexing someone involves directing negative energy or intentions toward them to cause harm or misfortune. It’s a form of baneful magick and is not recommended. Many witches believe in the Law of Threefold Return or similar karmic principles, which suggests that any energy you send out - positive or negative - will return to you threefold. Even without the “threefold rule,” engaging in baneful magick can affect your energy and emotional state, as it often involves channeling anger, hatred, or resentment, which can linger and impact your well-being.

Instead of hexing, consider exploring options such as protection magick, boundary-setting, or cord-cutting rituals. These can help you deal with negative people or situations without invoking harm or risking unintended consequences. Ultimately, your actions in magick should align with your personal ethics and intentions, so reflect deeply on whether this step feels right for you. You can explore some these concepts in our Spellcrafting Workshop.

If you believe you’re cursed, the first step is to stay calm and avoid letting fear take over. Often, feelings of being cursed stem from negative energy, stress, or coincidences that can snowball into a sense of doom. Here’s what you can do to address the situation:

1. Protect and Ground Yourself

• Cleanse Your Energy: Perform a cleansing ritual to remove any negative energy. This can involve burning protective herbs like Palo Santo, Mugwort or Cedar, or taking a salt bath.

• Grounding: Spend time in nature or use grounding products such as Druid Oak Mist Spray or Witch Wood perfume oil. 

2. Create Protective Barriers

• Carry or wear protective crystals like black tourmaline, obsidian, or hematite to shield yourself from negativity.

• Set up wards around your home, such as placing protective symbols or crystals near doors and windows, using salt or Protection Ritual Blend, or visualising your space surrounded by an impenetrable barrier.

3. Reflect on the Source

• Consider if there’s a specific person or event that might have directed negative energy toward you. Reflecting on this can help you understand if the feeling of being cursed is tied to unresolved emotions, conflicts, or fears.

Remember, curses often derive power from belief and fear. By taking proactive steps to cleanse and protect yourself, you can reclaim your sense of peace and well-being.